The blog of Rahoul Baruah from 3hv Ltd

What's going on?

My name is Rahoul Baruah (aka Baz) and I'm a software developer in Leeds (England).

This is a log of things I've discovered while writing software in Ruby on Rails. In other words, geek stuff.

However, I've decided to put this blog on ice - I would ask you to check out my business blog here (or subscribe here).

14 April, 2006

You're not alone

At the risk of sounding obsessed, I'm not alone in my thoughts about 37Signals. Suffice to say that no company of mine would ever say such a thing (even if we think it). And absolutely no way would we ever tag incoming mail with terms such as "moron". If you are my customer then you are not a moron. That's what it means to be in a service industry.

Update: Guy Kawasaki says it much better.

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